1. From the top menu, select Tools. Select Accounts…


Fig 1. Location of the Tools and Accounts options


2. The Accounts window will be displayed. Select the Advanced… button.


Fig 2. Location of the Advanced button


3. Click on the Delegates tab. Beneath the people I am a delegate for section, select on the plus (+) button.


Fig 3. Location of the Delegates tab


4. Enter the shared mailbox name or email address within the provided search field and select the correct result. Select Add.


Fig 4. Choose a Person search prompt


5. You may be provided with an auto-discover prompt requesting that you allow the remote server to configure settings within Outlook. Select Allow.


Fig 5. Auto-discover server prompt