the Design Museum

Printers 2

• How to connect to Office Printers
• Adding your email address to the Office scanners

Microsoft Teams 2

• How to call external users (macOS and Windows)
• Changing the Amount of Notifications on Teams (macOS and Windows)

Remote Desktop Service 2

• How to change password on RDS (macOS and Windows)
• How to Sign Out Remote Desktop Server (macOS and Windows)

Outlook 1

• Notifications for Outlook through portal (macOS and Windows)

Microsoft Office 365 1

• How to install Office 365 from the portal (macOS and Windows)

Zoom 1

• How to join Zoom from Microsoft Teams app (macOS and Windows)

Outlook (macOS) 5

• Tracking Information Blank
• How to set automatic replies
• How to filter Junk/Spam
• Altering the level of notifications
• Open a shared mailbox in Outlook 2016 for Mac (VIA App)

Remote Desktop Server (macOS) 4

• How to connect to the Remote Desktop Server (Mac)
• How to set up RDS (macOS)
• Install VPN for the RDS (macOS)
• Accessing the RDS (macOS)

OneDrive (macOS) 1

• OneDrive sync problems (macOS)

Office 365 (macOS) 0

Zoom (macOS) 3

• How to download Zoom (macOS)
• How To Schedule a Zoom Meeting in Outlook
• How To Share Your Screen in Zoom

General information (macOS) 7

• How to connect to the I and J Drive
• KeyChain error on Mac after changing password
• Mac startup shortcut keys
• Mac Keyboard Shortcuts
• Unable to authenticate STS (macOS)

View all 7

Remote Desktop Server (Windows) 1

• Accessing Remote Desktop (Windows)

Outlook (Windows) 2

• Opening another users mailbox via browser Outlook
• How to add a shared mailbox in the Outlook 2016 application

OneDrive (Windows) 1

• OneDrive sync problems (Windows)

General information (Windows) 3

• How to set a default Application (Windows 10)
• How to set up printers on Windows 10
• Windows Shortcut Keys

Office 365 (Windows) 1

• How to log into Office 365 (Windows)

Zoom (Windows) 0

SharePoint (through browser) 1

• Add/remove user(s) from SharePoint

Mac 4

• Wiping/Rebuilding a Mac
• Mac commands (macOS)
• Mac profile process - havent finished
• How to remove/re-add correct MacOS instance

New laptop 1

• New laptop

Staff Changes 5

• New User Request (Line Manager)
• Staff Leaver Process/Information
• New User Setup
• Staff New Starter Process
• Staff Leaver Process

DocuSign 1

• DocuSign Training Material

Videri Screens 2

• Scheduling content on the OPS Portal
• WIFI and Factory resetting Manual

Adobe 1

• Adobe

Barclays 1

• Barclays Plugin

Abloy Software 1

• Software for the security system - Abloy

Printer 0

CRM Guides 2

• CRM Guides
• How to book a meeting room/booth

Cascade processes/guides 7

• Casual staff user guide
• FOH Employee User
• Hiring Manager Guide
• MyCascade App User Guide
• Furlough

View all 7

Phone 2

• How to access Voicemail Remotely
• Using The Phones