HR (Cascade) will provide a leaving date for the user which we need to set on the AD expiry date field.

Once the user has left the business we then process the leaver once we get an email to achieve.

Remove Microsoft licence from Office 365

Move user to AD "users left" which removes:

Clears the security groups

Changes the users password (Design2017) and removes expiry date (the system does)

Sets address book syncing to falseĀ 


After 7 days archive the users mailbox

Make yourself permission to the user's inbox (this will sync over to Outlook profile)


After 30 days moves into "users disabled." 11pm same day it will then remove her primary email and disable her account which will:

Remove software licence

Remove dm email address

Convert to shared mailbox

Remove accounts from any shared mail boxes