Please note: once you've changed your password (from below guide) please set a reminder in 3 and a half months to prevent being unable to access your account (this is the same process for macOS and Windows as it's through the RDS).


- Once logged onto the new Remote Desktop click on the magnifying glass which is bottom left of Windows and type Osk.


- You will be presented with an onscreen keyboard. Hold down control and alt (on your physical keyboard) whilst click the Del (delete button on screen) with your mouse.


- Click Change a password


- Proceed to changing your password and confirm this


If the above steps do not work then please email itservices@designmuseum.org